Mobile Banker Cards, Johor Bahru

Job description

Some careers open more doors than others.

If you’re looking to unlock new job opportunities, take a look at the possibilities right on your doorstep here at HSBC Wealth and Personal Banking.

Wealth and Personal Banking is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Across Asia, where wealth pools are growing faster than in any other region, HSBC’s wealth revenues grew 12% in 2019 (year-on-year) to USD5.7 billion. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking ambitious individuals to join our Wealth and Personal Banking (WPB) team in the role of Mobile Banker Cards working together with colleagues to display HSBC Values and achieve Vision to become the world’s leading international Bank.

Principal Responsibilities:

• Responsible for generating income through acquisition of credit card/personal loan sales as core products and cross-selling other range of other Retail Banking and Wealth Management products and services.
• Responsible for consistently meeting individual performance expectation and strive to achieve highest sales performance.
• Working together with Team Leader/Managers to plan sales activities.
• To ensure high standard of sales and service levels as required by bank’s standard by providing excellent customer engagement and experience journey.
• To ensure all customers information are acquired, updated, stored and maintained accurately.
• To ensure the requirements of the Sales Quality Standards are met by minimizing errors and breach.
• To ensure all operational procedures are maintained within stipulated guidelines/regulations, audit requirements, compliance and other procedure manuals pertaining to the job.

Requirements

• Minimum SPM qualification.
• Fresh graduates are welcome to apply.
• 1-2 years of sales experiences in Credit Card, Personal Loan or other banking products would be added advantage.
• Candidate/Job holder must be able to work on weekends and Public Holidays.
• Possess good interpersonal skill and able to work well in a team.
• Customer driven with a strong focus on quality of service.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

Open up a world of opportunity.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by HSBC Bank Malaysia Berhad