Content Review - Vietnamese proficiency

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Online Specialist - Adv Qualification: Graduate (exclusion: BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo Responsibility…...

Online Specialist - Adv

Qualification:

Graduate (exclusion:

BE/BTech/MCA) or High School graduate or above as may be applicable in the Geo

Responsibility:

Stakeholder/Business Management:

    • Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
    • Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
    • Client products to the customer (Analytics, YouTube etc).
    • Efficient and timely service delivery across teams for multiple clients They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process They work with BD team to increase the span of services and add new clients.
    • Create and manage Risk and mitigation plan based on discussion with project stake holders.
    • They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
    • Report to the manager on performance status and any escalations.

Web:

Design and develop internet / intranet web pages I the prescribed format adhering to client requirements within agreed TAT

Design:

Design client marketing collaterals/presentations following the prescribed brand guidelines against the agreed timeline and accuracy

Customer Relationship Management:

    • Provide information, educate customer to update trackers, update required applications & tools and keep SME and TL informed of new issues.
  • People/Team.
    • Contribute to and participate proactively in knowledge sharing sessions.
    • Participate and contribute to organizational activities.

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 26 2024

About Cognizant Cognizant (Nasdaq-100: CTSH) is one of the worlds leading professional services companies, transforming clients business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.

Information :

  • Company : Cognizant Technology Solutions
  • Position : Content Review - Vietnamese proficiency
  • Location : Kuala Lumpur
  • Country : MY

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Content Review - Vietnamese proficiency job info - Cognizant Technology Solutions Kuala Lumpur above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Content Review - Vietnamese proficiency job info - Cognizant Technology Solutions Kuala Lumpur in 26-04-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

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Post Date : 26-04-2024