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Risk Operation Specialist (Fraud)

Hydron Holdings | Remote in Kuala Lumpur | MY

Welcome to the Latest Job Vacancies Site 2024 and at this time we would like to inform you of the Latest Job Vacancies from the Hydron Holdings with the position of Risk Operation Specialist (Fraud) - Hydron Holdings which was opened this.

If this job matches your qualifications, please send your application directly through our latest Job site. Indeed, every job is not easy to apply because it must meet several qualifications and requirements that we must meet in accordance with the standard criteria of the Company who are looking for potential candidates to work. Good job information Risk Operation Specialist (Fraud) - Hydron Holdings below matches your qualifications. Good Luck: D

Your job role will be known as Risk Operation Specialist (Fraud). Utilize advanced data analysis techniques and fraud detection tools to identify suspicious…...

Hamster Kombat
Job Scope

G2G is a world-leading digital marketplace, founded by serious technopreneurs. We currently have offices in Malaysia, Singapore, and Indonesia–with ongoing expansions into Thailand, Vietnam, US, and UAE. With the spirit of being "designed by gamers, for gamers", G2G was incorporated in 2013 and incepted in 2016. Since then, our platform has seen exponential year-on-year growth and become a prominent force in the gaming space. We are looking for a talented Customer Service Specialist to join our Risk Operation Specialist (Fraud) team!

Responsibilities
  • Your job role will be known as Risk Operation Specialist (Fraud)
  • Fraud Detection and Monitoring
  • Utilize advanced data analysis techniques and fraud detection tools to identify suspicious activities, anomalies, and emerging fraud trends. Regularly monitor transactional data, system logs, and other relevant sources to detect potential fraudulent behaviour.
  • Customer Engagement
  • Provide exceptional support to customers through various channels including live chat, ticket handling, and outbound calls for inquiries related to the anti-fraud teams processes.
  • Real-time transaction and eKYC review
  • Verify the legitimacy of the registered accounts and orders placed by our customers to detect any signs of potential fraudulent activity.
  • Meticulously review eKYC documents submitted by our users to ensure the authenticity of their identity.
  • Investigative Analysis
  • Conduct in-depth investigations into suspected fraudulent activities. Collaborate with internal stakeholders, such as legal, compliance, and operations teams, to gather evidence, conduct interviews, and build a strong case for fraud prosecution.
  • Collaboration and Stakeholder Management
  • Work closely with internal stakeholders, such as Rules tweak, IT, and legal teams, to identify and address fraud-related issues. Collaborate with external partners, law enforcement agencies, and industry experts to share information and leverage resources for fraud prevention.
Requirements
  • A fresh graduate with a passion in investigative analysis is encouraged to apply.
  • 1-2 years working experience in customer service ( rotational shift work )is encouraged to apply and able to communicate in Mandarin
  • You should be passionate about your job and enjoy a fast-paced working environment
  • You have an investigative mind and outstanding analytical ability
  • Ability to work independently and apply analytical skills to investigate, negotiate and resolve complex issues
  • Strong analytical thinking abilities and a problem solving mindset
  • Experience of decision systems, including rule/ strategy implementation and testing is preferred
  • Strong communication skills.
  • At Gamer2Gamer, we enhance change, you should dare to challenge the existing process
  • Able to work in shifts (9:30 am – 6:30 pm, 6:00 pm – 3:00 am, 1:00 am – 10:00 am)
  • Able to work on weekends & Public Holiday
Employee Advantages
  • Work From Home Support
  • Insurance Protection
  • Wellness Boost
  • Healthcare Support
  • Growth Opportunities
  • Skills Development

Information :

  • Company : Hydron Holdings
  • Position : Risk Operation Specialist (Fraud)
  • Location : Remote in Kuala Lumpur
  • Country : MY

How to Submit an Application:

After reading and knowing the criteria and minimum requirements for qualifications that have been explained from the Risk Operation Specialist (Fraud) job info - Hydron Holdings Remote in Kuala Lumpur above, thus jobseekers who feel they have not met the requirements including education, age, etc. and really feel interested in the latest job vacancies Risk Operation Specialist (Fraud) job info - Hydron Holdings Remote in Kuala Lumpur in 10-06-2024 above, should as soon as possible complete and compile a job application file such as a job application letter, CV or curriculum vitae, FC diploma and transcripts and other supplements as described above, in order to register and take part in the admission selection for new employees in the company referred to, sent via the Next Page link below.

Next Process

Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: support@joboio.com

Post Date : 10-06-2024

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