ServiceNow Technical Lead/Developer - Technology Consulting

Did you know that EY has the fastest growing ServiceNow Practice with over 3200 members globally. We are continuing to expand our EY ServiceNow team and are searching for passionate individuals who share our commitment to excellence. Transform your ServiceNow career at EY.

We are currently seeking a ServiceNow Architect to join our highly professional team. The chosen individual will be tasked with delivering innovative solutions involving ServiceNow and working with clients to understand their business needs, configuring, and enhancing the ServiceNow platform to provide practical solutions.

Skills and attributes for success

Technical Lead

• Minimum 5 years’ experience as Technology expert/architect for the ServiceNow suite of solutions
• Implemented at least 2 end-end ServiceNow programs that are strategic in nature. Alternative implementation in BMC or equivalent is acceptable. Scope must include ITSM, ITOM, ITAM
• Ideally a ServiceNow Certified Technical Architect
• Having ServiceNow Micro Certified for the following modules: ITSM, ITOM, Discovery, Automated Engine & Health Log Analytics, ServiceNow Application Developer will be an added advantage
• Strong understanding of JavaScript, HTML, CSS, and ServiceNow scripting languages.
• Exceptional problem-solving and communication skills.
• Demonstrated leadership abilities, with the capacity to inspire and guide teams.
• Strong client-facing and consulting skills.

Developer

• Minimum of 2 years’ experience on following modules:

  • ITSM PRO

  • ITOM

  • ITAM

  • Integration hub

• Implemented at least 2 ServiceNow programs that are transformative in nature.

• Have minimum of 1 year experience in JAVA

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities.

• Excellent communication and collaboration skills

• Capability to work both independently and collaboratively.

What working at EY offers

EY offers a competitive remuneration package commensurate with your work experience, where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), as needed, guided by our FWA Policy. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

Apply now.